GENERAL CONDITIONS

Simply using www.tienda-online.polandcler.es page, gives the user status of the same, implying full acceptance of all conditions contained in it. If you do not agree, it shall not use the site.

Also any purchase made through this website, owned by POL & CLER SHOES, SL, CIF: B54526629, is governed by the terms of sale listed on.

The user is solely responsible for use of this website and its contents, as well as data communication incorrect, false or concerning third.

www.tienda-online.polandcler.es henceforth POL & CLER, is exempted from any liability for interruptions in its performance. However, as far as possible to inform users of any operational fault, trying to restore as soon as possible.

If we find that is made illegal or that violate the rules contained in these terms, we will take appropriate legal action, and we reserve the right to deny access to the page without notice.

1) CONDITIONS OF SALE

The prices shown on the website include VAT. However, each order will add the relevant shipping costs, which will be shown on the page before you complete the purchase, and will depend on the area of the country to which you sent the request.

POL & CLER reserves the right to modify, at any time, the information about their products (prices, promotions, sales and service conditions), to be effective from the date of its publication in the page.

2) ONLINE ORDERS

By purchasing our products, send an order form which is a sale and purchase agreement with us under which accept the legal conditions outlined here. Failure to agree to the terms and conditions, privacy policy, and other content provided on the website, please do not place your order.

To buy www.tienda-online.polandcler.es, it is recommended that the user logs in order to expedite future purchases. The information you provide will be stored in our private database, being protected and ready for your next purchases are faster.

The purchase is very simple:

• First, make sure the detail of products you have added to your shopping cart regard to quantity, model, size, variations, etc.. is correct.

• To order has two options:

- If you are not registered, you must complete the form with your personal information, delivery and payment.

- If you are a registered user, you will not need to re-enter, simply log into your account.

• Choose the payment method: Paypal, Card or transfer, and before finalize and confirm the order check the final price (which will appear as the shipping).

We guarantee that all our products are of excellent quality, with own designs. However, the customer has to bear in mind that the display of the details of the products or colors may differ to some degree of reality, depending on the resolution quality of your computer equipment, web browser, etc..

3) DELIVERY TIMES

Delivery time Order at the address specified, if there is any external impact, is 48 hours for Valencia, and 4 to 5 days for the rest of Spain.

The delivery time indicated is for guidance, striving to respect it. However, the delay does not imply cancellation of the order or any compensation.

4) RETURNS AND EXCHANGES CONDITIONS

For POL & CLER the most important is the satisfaction of our customers, therefore, has a period of 7 days from receiving the order at home, to return or exchange items purchased, you are not interested or are not of the right size.

Returns:

For a refund you must meet these requirements:

- Items to be returned must not have been used, or damaged.

- Should be sent in their original packaging with all accessories.

- The products were accompanied by the purchase invoice and sent to the following address:

POL & CLER SHOES, S.L
C/ Calzado, 48. Aptdo. 99
03630 Sax (Alicante)

- Always shipping costs borne by the customer.

From the date of receipt of the returned items, and within 15 working days, we will refund the amount; excluding shipping costs (provided we have found that have not been used or damaged).

The amount owed will be paid into the same account number from which payment is made, or sent a certified check to the billing address indicated on your order.

In the case of non-compliance with the conditions of return mentioned above, the client can retrieve the items sent to us. To do this, the customer must bear all transportation costs to generate the return.

Change size:

For shoes, if the size you received is not adequate, you can request a change in size, with no cost to you.

However, only the first will be free to change the size, and if it is the same model of shoes and they are in good condition.

CUSTOMER CARE

In POL & CLER we strive to offer the best possible service. To do this, any doubt at his request, clarification, complaint or suggestion we offer a phone number Customer Service: 966 967 960, from 9:00 to 13:00 and from 16:30 to 19: 00, Monday through Friday.

Alternatively you can contact us by e-mail: info@polandcler.es.

PRIVACY

The collection and processing of personal data is aimed at providing the services requested by the user, and resolution of any issues which might arise. Therefore, when you register on our website and to place orders, their data is stored in our files.

However, in accordance with the provisions of Law 15/1999 of 13 December on the Protection of Personal Data, www.tienda-online.polandcler.es guarantees the protection and confidentiality of the data, allowing in all cases exercise your right of access, rectification, cancellation and opposition of their data by sending a letter signed and accompanied by a photocopy of your ID to:

POL & CLER SHOES, S.L
C / Calzado, 48. Apartado. 99, 03630 Sax (Alicante).

Factory: C/Calzado, 48 . Apartado 99 | 03630 Sax (Alicante) | Tel. 966.967.960